top of page

Returns Policy

what can be returned?
Items which are discovered to be faulty or damaged upon receipt can be returned.

when do items need to be returned by?
Faulty or damaged items must be reported to us immediately by email (xenoyrofficial@gmail.com) and returned within 5 days of receipt of the item.

where do items need to be returned to?
Contact xenoyrofficial@gmail.com for details.

HOW do customers return items?
Please return any items which comply with the above return ability rules in secure, padded packaging. If it is possible to re-use the original packaging from us, please do so.

credit for returns?
Your PayPal account will be credited once the return items have been successfully received and processed.

bottom of page